The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Monitor and organise staffing levels.
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Maintain staffing levels and rosters in designated areas within budget and according to store policy and procedures and legislative requirements. Completed |
Evidence:
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Roster team according to anticipated sales peaks and statutory requirements. Completed |
Evidence:
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Inform team members of individual rosters according to store policy and procedures. Completed |
Evidence:
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Take corrective action as needed according to staff availability. Completed |
Evidence:
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Inform team members.
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Inform team of expected standards of work and behaviour required by store policy in a manner and at a level and pace appropriate to the individual. Completed |
Evidence:
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Implement staff communication and motivation programs according to store policy. Completed |
Evidence:
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Compare store targets to individual and team results. Completed |
Evidence:
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Conduct staff meetings to address issues within area of authority according to store policy. Completed |
Evidence:
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Perform staff induction into teams according to store policy. Completed |
Evidence:
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Coach on the job.
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Identify opportunities to coach team members who are unfamiliar with specific procedures. Completed |
Evidence:
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Make team members aware of the work application of the competency or job being taught. Completed |
Evidence:
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Use a systematic approach, including explanation and demonstration where appropriate. Completed |
Evidence:
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Encourage trainees by positive comments and feedback. Completed |
Evidence:
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Design feedback during instruction to help trainees learn from their mistakes. Completed |
Evidence:
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Encourage and guide trainees to evaluate their own performance and diagnose it for improvement. Completed |
Evidence:
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Evaluate trainees' performance according to store policy and procedures. Completed |
Evidence:
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Motivate the team.
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Identify strengths and weaknesses of team against current and anticipated work requirements. Completed |
Evidence:
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Encourage individuals within the team to contribute to discussion and planning of team objectives and goals. Completed |
Evidence:
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Update and review team objectives and goals on a regular basis in consultation with relevant personnel. Completed |
Evidence:
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Develop positive and constructive relationships with and between team members. Completed |
Evidence:
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Treat all team members fairly, equally and with respect. Completed |
Evidence:
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Accept responsibility for developing own competencies and identify realistic objectives. Completed |
Evidence:
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Maintain staffing records.
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Maintain staff records as required according to store policy and relevant awards and agreements. Completed |
Evidence:
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